At The Gift Studio, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer easy returns and exchanges across the UAE.
✅ Returns & Exchanges Accepted
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We accept returns and exchanges for both defective and non-defective items.
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Products must be returned in new, unused condition and in original packaging.
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You have 7 days from the date of delivery to request a return or exchange.
📦 How to Return
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Returns and exchanges are handled by mail.
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A prepaid return label is included in your package, free of charge.
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There are no restocking fees for any returns or exchanges.
🔁 Exchange Policy
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If you’d like to exchange your product for a different size, color, or another item, simply use the return label included and mention your exchange request when contacting us.
💳 Refunds
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Once we receive and inspect your return, we’ll issue your refund within 2 business days.
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Refunds will be processed to the original payment method.
📞 Need Help?
For any return or exchange request, reach out to us at:
📧 info@thegiftstudio.shop
📞 +971 55 265 9006