Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website and services. By accessing or using any part of the website or purchasing from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Eligibility
By using this site, you confirm that you are at least the age of majority in your country or region. If you are accessing this site on behalf of a business or another individual, you confirm that you have the authority to agree to these terms on their behalf.
2. Products and Services
The Gift Studio specializes in personalized gifts, combos, and customized items including, but not limited to:
- Wallets, keychains, bags, and accessories
- Customized school supplies, home decor, photo frames
- Gift combos for men, women, couples, kids, and corporates
All products are subject to availability and may be modified, updated, or discontinued at our discretion.
3. Pricing and Payment
All prices are listed in AED (United Arab Emirates Dirham). We reserve the right to change prices at any time without prior notice.
We accept various forms of payment including:
- Credit/Debit Cards
- Apple Pay / Google Pay
- Cash on Delivery (COD) – partial or full depending on the product
For COD orders, an advance amount may be required (e.g., AED 99 upfront).
4. Shipping Policy
Please refer to our Shipping Policy for detailed information on delivery timelines and charges.
5. Return and Refund Policy
Returns are only accepted for defective or incorrect products. Refunds, where applicable, are processed within 7-10 business days. Please see our Return & Refund Policy for full details.
6. User Conduct
By using this site, you agree not to:
- Violate any applicable laws or regulations
- Upload or transmit viruses or harmful code
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm any person or group
7. Intellectual Property
All content on this site — including images, designs, logos, graphics, and product descriptions — is the property of The Gift Studio and protected by intellectual property laws. You may not reproduce or use any material without our written consent.
8. Order Cancellations
Customized and made-to-order items cannot be cancelled once production has started. If you need to cancel an order, please contact us within 2 hours of placing it.
9. Third-Party Links
Certain content or services may link to third-party websites. We are not responsible for the content, terms, or privacy policies of such third-party sites.
10. Limitation of Liability
To the maximum extent permitted by law, The Gift Studio shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes your acceptance of those changes.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 Email: info@thegiftstudio.shop
📞 Phone: +971 55 265 9006
🌐 Website: https://thegiftstudio.shop